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Technical Support

Basic Internet Settings

Broadband? Dialup? Web hosting? This page provides all the basic information for setting up your account. This information is operating-system independent, meaning it is for Mac, PC, *nix, etc. We have provided help for specific programs elsewhere on our site. If you are missing this information we strongly suggest you print it out now.

Setting Value Dialup? DSL? Web Hosting?
Connection Type PPP with PAP (advanced dialup users only) X    
IP Address Server assigned (dialup) or static (DSL)
DSL Customers should contact us for their IP addresses
X X  
POP3/SMTP Server Network OS Customers
Mail.netos.com (@netos.com)
Vopmail.netos.com (Corporate/@netos.net)
pop.frugual.com (@frugal.com)

NW Nexus Customers
POP3 Servers:
Mail.nwnexus.com (@halcyon.com & @nwnexus.com)
Vopmail.nwnexus.com (Custom Domains)
pop.halcyon.com (@pop.halcyon.com)

SMTP Server:
smtp.nwnexus.com (for all mail services)

X X X
News Server Network OS Customers
news.netos.com

NW Nexus Customers
news.nwnexus.com

X X  
DNS Servers Network OS Customers
216.251.100.1
216.251.100.2

NW Nexus Customers
198.137.231.1
206.63.63.1

  X  
Mailbox Control Panel Network OS Customers
http://vopmail.netos.com/manager
(Corporate and Frugal.com customers)
or http://mail.netos.com:81

NW Nexus Customers
http://vopmail.nwnexus.com/manager
(Custom domains)
or http://pop.halcyon.com
(Pop Accounts)

     
FTP Server For uploading websites:
ftp.<yourdomain>.com
    X

Dialup Coverage

Coverage Wizard:

Enter your phone number into the fields below to find the nearest dialup phone numbers.

( ) -

Network OS Customers
Phone numbers:
  • Aberdeen: (360) 612 9882
  • Arlington: (360) 618 9882
  • Auburn: (253) 269 9882
  • Bainbridge: (206) 347 9882
  • Belfair: (360) 552 9882
  • Bellevue: (425) 818 9882
  • Bellingham: (360) 603 9882
  • Bothell: (425) 939 9882
  • Bremerton: (360) 616 9882
  • Chehalis: (360) 557 9882
  • Coupeville: (360) 544 9882
  • Des Moines: (253) 449 9882
  • Enumclaw: (360) 615 9882
  • Everett: (425) 609 9882
  • Everett (South): (425) 608 9882
  • Everson: (360) 543 9882
  • Graham: (253) 210 9882
  • Hoodsport: (360) 614 9882
  • Issaquah: (425) 996 9882
  • Kirkland: (425) 605 9882
  • Kent: (253) 239 9882
  • Mt Vernon: (360) 542 9882
  • Olympia: (360) 539 9882
  • Port Angeles: (360) 504 9882
  • Poulsbo: (360) 626 9882
  • Renton: (425) 738 9882
  • Seattle: (206) 219 9882
  • Shelton: (360) 545 9882
  • Silverdale: (360) 447 9882
  • Snohomish: (360) 243 9882
  • Sumner: (253) 321 9882
  • Tacoma: (253) 238 9882
  • Tacoma (North): (253) 231 9882
NW Nexus Customers
Phone numbers:
  • Aberdeen: (360) 612 9450
  • Arlington: (360) 618 9450
  • Auburn: (253) 269 9450
  • Bainbridge: (206) 347 9450
  • Belfair: (360) 552 9450
  • Bellevue: (425) 818 9450
  • Bellingham: (360) 603 9450
  • Bothell: (425) 939 9450
  • Bremerton: (360) 616 9450
  • Chehalis: (360) 557 9450
  • Coupeville: (360) 544 9450
  • Des Moines: (253) 449 9450
  • Enumclaw: (360) 615 9450
  • Everett: (425) 609 9450
  • Everett (South): (425) 608 9450
  • Everson: (360) 543 9450
  • Graham: (253) 210 9450
  • Hoodsport: (360) 614 9450
  • Issaquah: (425) 996 9450
  • Kirkland: (425) 605 9450
  • Kent: (253) 239 9450
  • Mt Vernon: (360) 542 9450
  • Olympia: (360) 539 9450
  • Port Angeles: (360) 504 9450
  • Poulsbo: (360) 626 9450
  • Renton: (425) 738 9450
  • Seattle: (206) 774 9450
  • Shelton: (360) 545 9450
  • Silverdale: (360) 447 9450
  • Snohomish: (360) 243 9450
  • Sumner: (253) 321 9450
  • Tacoma: (253) 238 9450
  • Tacoma (North): (253) 231 9450

Note: Coverage map is only an approximation and does not guarantee or deny services.